Empathy Over Ego: Jessica Serrano on Leading with Insight

For a candid and authentic conversation about leadership, owning your voice, and connecting with real people, you won’t want to miss the latest episode of Call Your Publicist. 

We welcomed Jessica Serrano, marketing expert and CMO at DIG INN, the fast-casual chain serving healthy, seasonal, and locally sourced food, to the table and got her unfiltered perspective on brand strategy and leadership

Jessica shares her journey in marketing and how tapping into emotion, community and customer insight has helped her lead brands that resonate.

From redefining the fast-casual dining experience to leading with consumer insight, Jessica’s journey serves as a roadmap for leaders who are focused on leading with empathy and innovation.

Whether you’re leading a company or starting from scratch, take this episode as your sign that strong marketing starts with listening. 

You’ve Got a Tip on Line One ☎️ 

Listen now on Spotify, Apple Podcasts, and YouTube.

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